*Program Coordinator - Industry Partnerships (Administrative)

The College of Professional and Continuing Studies is seeking a Program Coordinator to assist with our Industry Partnerships, including the Economic Development Institute, Lean Institute, and Energy Education Programs. 

Essential duties for this role will include the following:

• Coordinates administrative activities of a designated program or programs.
• Coordinates the activities between projects for a department or college and between those projects and other programs on the national or state level. Interfaces with university departments, funding sources, outside organizations and state & government agencies.
• Distributes information to program staff and others. Answers questions about the program and its progress as it relates financially.
• Organizes and participates in the analysis of collected data. May perform data entry, collect, and clean data.
• Coordinates administrative functions such as personnel, operational matters and other services.
• Plans and oversees special projects.
• Performs various duties as needed to successfully fulfill the function of the position.
• Participant engagement & advising – describing program to prospective participants, reviewing applications to the program, reviewing progress towards certification completion, ad hoc student inquiries via phone or program inbox.
• Course / event logistics (before, during  after  event) -- monitoring participant lists,  ordering supplies, packing, on-site advising, coordinating mentoring program and Lunch & Learn sessions, class administration (AV, setup, F&B), preparing sign-in sheets, graduation gifts and diplomas, working the registration desk.
• Marketing Support – assisting with marketing implementation for social media and communication (LinkedIn, Facebook, Constant Contact, and various AI platforms).
• Managing course materials – gathering presentation PowerPoints from instructors, compiling course manuals, managing course materials requests, preparing printing order, uploading course materials for PDF download.
• Registration & records support – inputting course schedules, tracking variance between course selection & payment systems, updating profiles, progressing participants completed coursework, providing transcripts, trouble shooting issues.
• Online course support – creating participant Canvas accounts, adding participants to online courses, resolving participant issues.
• Administrative – answering and/or routing calls and visitors, manual sales & shipping, miscellaneous duties as they arise.
• Database enhancement / maintenance – find new prospects and remove invalid ones from email marketing lists.

Required Education: Bachelor's degree, AND: 

• 36 months of related experience

Equivalent/Substitution: Will accept 48 months of related experience in lieu of a Bachelor's degree for a total of 84 months of related experience.

Skills:

• Ability to speak, read and write clear, concise English
• Basic math skills
• Ability to accurately read and understand written materials and instructions
• Highly organized and able to handle multiple projects and deadlines
• Able to produce reports and complete work within deadlines
• Excellent customer service skills
• Strong initiative to solve problems.
• High level of proficiency in Microsoft Office, including Outlook, Excel, Access, and Word.
• Experience using social media platforms and online applications such as design apps.

Advertised Physical Requirements:

• Must be able to engage in repetitive motion and sit for extended periods of time.
• Ability to communicate effectively, including expressing oneself or exchanging information with others.
• Ability to see, including depth perception, color, and clarity.
• Ability to hear, including perceiving sounds at normal speaking levels and ability to receive detailed information through oral communication.
• Ability to bend, lift, carry up to 25 lbs. on an infrequent basis.
• Standard office environment with moderate exposure to periods of stress due to deadlines and busy periods.
• Must be willing to travel overnight twice per year for ~5 days each

Departmental Preferences:

• 12+ months experience in advising, program or academic support.
• 12+ months experience in higher education.

Supervision: The role may help supervise a student employee when the role is filled.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.