E-Books Shipping Clerk (Administrative)

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

POSITION SUMMARY:

The E-Books Shipping Clerk will be responsible for the fulfillment of orders by properly assembling, addressing, stamping, and shipping merchandise or material. The shipping clerk is expected to maintain an excellent customer service rating to ensure approval and continued relationships with all seller sites. Daily tasks may change, so flexibility and adaptability to the changing needs of the department is key. 

Essential duties include, but are not limited to:

• Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy
• Record shipment data, such as weight, charges, damages, or discrepancies for reporting, accounting, or record keeping purposes
• Pack, seal, label, or affix postage to prepared materials for shipping, using hand tools, power tools, or postage meter
• Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials
• Confer or correspond with other team members or customers to rectify problems, such as damages or nonconformance to specifications

External Hiring Range: $13.00/hour

Travel required: No

QUALIFICATIONS:

• High school diploma or equivalent required.

• Experience with data entry or computerized shipping software preferred.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current, valid Child Abuse clearance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Retail