Patient Care Coordinator - Front Desk - East Lansing (Education)

NOW Hiring - Patient Care Coordinator

Doctors of Physical Therapy is seeking a full-time front desk Patient Care Coordinator for our East Lansing clinic. Ideal candidate will be seeking longevity with a growing company, be a self-starter, should possess excellent interpersonal skills and customer service skills, this is important in order to build relationships with patients and the community in order to provide a welcoming environment.

Responsibilities include;

Greet patients
Effectively communicate patients, families, team members, clinicians and all departments.
Provides detailed instructions to patients for their visits.
Reviews and evaluates patient charts for data entry accuracy.
Work as a team to ensure we have an efficient working environment to ensure that calls are made timely to patients and referral sources.
Familiarity with Outpatient Rehabilitation/Medical services and medical terminology.
Answering phones
Patient registration/data entry
Scanning/faxing/other clerical duties
Collecting copay's and patient balances
Patient scheduling-Schedule Management
Patient Care assistance as needed
Strong organizational skills
Knowledge of Insurance benefits

Must be available to work Monday through Friday and potentially a few very early evenings.