Launch Driver - Summer 2025 (Transportation)
The Launch Driver operates a USCG inspected launch as a lifeline for customers and guests between the boat yard dock to customer boats in mooring field. Responsibilities include watchkeeping for boats in mooring field, on dock and dinghy dock and taking appropriate action to safeguard any boats and passengers before problems occur. Professionalism while monitoring and communicating over marine VHF is essential duty, as is a helpful, polite, service oriented attitude with willingness to lend a hand. The idyllic location of Safe Harbor Jamestown Boat Yard makes for a beautiful yet dynamically challenging location to operate a boat. Launch driver should be comfortable operating 23 ft powerboat and catching lines for boats approaching and departing dock. Peripheral responsibilities include general maintenance of waterfront and customer facing facilities and communicating any issues to management. This is a seasonal position from mid May through mid October.
Essential Duties and Responsibilities
- Captain a 17 passenger launch providing shuttle service between boatyard dock and boats in mooring field
- Ensure passenger safety and provide customer service
- Line handling for boats landing and departing the dock
- Check lines for boats and dinghies secured to dock
- Maintain waterfront and facilities
- Manage mooring assignments under the guidance of office manager
- Available to work overtime when required
- Other duties as assigned by manager
Safety and Environmental Responsibilities
- Follow SHM Safety and Environmental rules and complete required related training.
- Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area.
- Report all accidents, injuries, spills and near misses immediately.
Technical and Physical Requirements
- USCG Captains License Required (Limited Masters or Masters)
- Strong boat handling skills in various weather conditions
- Ability to work safely around water
- Must be able to swim
- Must have a valid drivers' license
- Ability to lift 30 pounds
- Previous marina experience preferred
- Previous customer service experience preferred
Minimum Soft Skills Qualifications
- Eagerness to engage in a growing, fast paced, and industry-leading company
- Consistently treats others with dignity and respect
- Genuinely serves others with humility and a positive attitude
- Frequently demonstrates a bias toward action
- Always communicates effectively and courteously with fellow teammates and members
- Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
- Shows resolve and overcomes difficulties in a positive and productive manner
- Gladly provides responsive, and high level of service to our teammates and members
- Eagerly puts forth the extra effort to accomplish duties
- Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs
The Company
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced professionals in the marine industry. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities. #marinacareers
Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at https://shmarinas.com/hr-disclosures/.
