Mobilizing “MATCH” Navigator (Care Coordinator) Team Lead (Healthcare)

View Point Health
Job Title: Mobilizing MATCH Navigator (Care Coordinator) Team Lead
Job Code: SST013/ Social Service Tech SupervisorShift: (40 hours per week on average)Job Hours: Monday Friday/8:30a 5:00p (Times May Vary Based on Needs of Family).Base Location: (Gwinnett, Rockdale, Newton, Fulton, DeKalb, and Clayton Counties)Division/Department/Program: Children's Mental Health Initiative
View Point Health has partnered with the Georgia Department of Behavioral and Developmental Disabilities (DBHDD) to focus on assisting youth in Region 3, ages 6-21 years of age (including transition age youth and young adults, ages 14-26), who are experiencing health crisis and barriers to accessing appropriate care and support, throughout a continuum of care.

This partnership allows us to implement the required and allowable activities by studying, developing, and piloting a formalized multi-agency care coordination protocol focused on removing barriers and expediting access to the right care at the right time for youth and families.

This position offers support, education, advocacy, case management and other assistance to at-risk individuals to identify and remove barriers to obtaining community-based treatment. This position will also provide consultation and expertise to ensure the course of care is coordinated, scheduled, and communicated through the program process to confirm all program participants are supported appropriately.

Duties & Responsibilities:
Review youth Action Plans and monthly Specialized Program Progress forms for holistic needs and updates of youth and families to include meeting basic needs, behavioral health, education /employment, social, safety and crisis, etc. Work with team members to brainstorm and generate interventions and supportive resources and address identified service barriers and gaps for identified youth, young adults and families. Support new employee onboarding process and training on paperwork and processes. Maintain working with up to ten families to meet program needs. Work with Quality Assurance Coordinator to review data for quality and program improvement, including Programmatic, IPP Indicators and SAMHSA NOMS reporting tools. Ensure contract compliance with SOC subcontractors. Develop and maintain a current working knowledge of services available in the community provider network in DBHDD Region 3 (Gwinnett, Rockdale, Newton, Fulton, DeKalb and Clayton Counties). Travel up to 50% required, develop and maintain working relationships with community partners, employers, parole / probation officers, social service and child welfare agencies, schools, hospitals, housing providers, 24/7 mental health crisis services, transition age services, residential and crisis treatment facilities, parent and family organizations, trauma and grief-informed care providers, peer respite centers, community behavioral health providers, local nonprofits and other resources that support youth from DBHDD Region 3 to facilitate services for individuals and families. Increasing Intensive Customized Care Coordination (IC3) enrollment for youth and young adults meeting eligibility criteria and evaluating outcomes (e.g. linkage, enrollment, timelines, recidivism). Collaborate with community partners to generate program referrals for Mobilizing MATCH and CME. Participating in community activities and events as a representative of View Point Health. Provide continuum of care resources through both internal and external service providers and resources. Develop and maintain relationships, contracts and referrals with statewide CME teams and respite providers. Support statewide respite and therapeutic foster care programs and ensure contract and compliance with MATCH subcontractors including facilitation of operations, accounting and provider services. Develop and maintain relationships, contracts and referrals with partner agencies about supporting youth, young adult and family needs including, but not limited to, family support organizations, community-based expressive services, historic and cultural experiences. Support MATCH referral process into the comprehensive DBHDD network (including IC3) and market services and resources throughout the statewide continuum of care. Support Psychiatric Residential Treatment Facilities (PRTFs), Crisis Stabilization Units (CSUs) and Psychiatric Hospitals in community transition planning for youth and families in Region 3. Study and refine PRTF and Division of Child and Family Services (DFCS) referral pathways, in addition to developing, studying, and piloting referral pathways for crisis stabilization units and inpatient hospitals. Develop and implement suicide prevention and implementation approaches throughout Region 3 including creating linkages with partners providing suicide prevention services. Collaborate and coordinate with State MATCH (Multi-Agency Treatment Team for Children) to facilitate collaboration across state agencies to explore resources and solutions for complex and unmet behavioral health treatment needs for youth and young adults and to provide for solutions. Attend mandatory DBHDD / MATCH / System of Care sponsored training, orientations, and workshops. Other related duties as assigned

Minimum Qualifications:
High School diploma/GED and four (4) years of job-related experience in a social services-related position which includes one (1) year in a lead worker, team leader, or supervisory role; or One (1) year of experience at the lower-level Social Services Tech 3 (SST012) or equivalent position.

Note: Must be at least 21 years of age and have valid Georgia drivers license and Motor Vehicle Record in accordance with company policy.

Preferred Qualifications:
Bilingual English / Spanish speaker Knowledge of youth, young adult, and adult provider network in Georgia Department of Behavioral and Developmental Disabilities (DBHDD) Region 3 Knowledge of agencies serving underserved populations Experience with SAMHSA NOMS interview process and reporting mechanism. Experience with CareLogic reporting.

Requirements/Competencies:
Must be able to lift 20 pounds,Requires long periods of sitting/standing,Must be 21 years of age,Must have valid Georgia drivers license and Motor Vehicle Record in accordance with company policy.Candidates for selection must pass a criminal background check (including fingerprinting).Must pass a pre-employment drug screen and subject to random drug screens.Any combination of training and experience, which would have enabled the applicant to acquire the necessary knowledge, skills and abilities Note: Some positions may require a valid driver's license.Other duties as assigned.

Benefits (for qualified employees):
State Health Benefits Package (medical, dental, vision, life insurance, disability, long-term care, legal services, flexible spending accounts)Paid New Hire TrainingCompany contributes an additional 7.5% of salary to 401(a) Retirement PlanNo employee deduction for Social SecurityAdditional benefits such as legal services, Employee Assistance Program and discounted tickets to attractions, shopping, technology, and travelSupervision, training, and continuing education opportunities available
View Point Health is an Equal Opportunity Employer: View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area. It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.