B&D Operations Coordinator (Full-Time) (Project Management)

The Operations Coordinator at B&D Sales and Service in Cranston, RI, will oversee daily office operations, supporting both sales and service teams to ensure efficiency. This role requires strong organizational skills to manage scheduling, inventory, and customer interactions while maintaining smooth business operations.
Key Responsibilities
Manage daily office operations, including schedules, communications, and service trip logistics
Support the sales team by preparing quotes, processing orders, and maintaining customer databases
Assist the service team by scheduling technician visits, managing service requests, and maintaining records
Monitor and manage warehouse and office inventory, ensuring timely replenishment
Prepare and review reports on sales and service activities to identify trends and improvements
Ensure compliance with company policies and procedures
Liaise with vendors, suppliers, and customers as needed
Provide administrative support to the leadership team
Basic Qualifications
Associate degree in business administration or a related field (or equivalent experience)
2+ years of experience in office management, administration, or a related role
Proficiency in Microsoft Office Suite and office management software
Strong organizational and multitasking skills
Excellent verbal and written communication skills
Preferred Qualifications
bachelors degree in business administration or a related field
Experience in a sales or service environment, preferably in the jewelry industry
Knowledge of inventory management systems
Ability to work independently and collaborate effectively with a team
Work Environment/Physical Demands
Office-based role with occasional travel for vendor or customer meetings
Ability to sit for extended periods and work with computers and office equipment
Stuller is the jewelry industry's largest manufacturer, supplier, and technology developer in North America. With a customer base spanning the globe, we serve jewelry professionals through an unmatched selection of quality products, expert and friendly service, and the fastest delivery. We are powered by our employees, their creativity, their energy, and their commitment to creating exceptional experiences.
We are committed to our employees' comprehensive health and happiness. Our award-winning wellness initiatives and benefits help Stuller to stand out as one of the top employers in Louisiana. Learn more about our benefits by clicking here.
Stuller Is a Certified Great Place To Work!
Stuller is proud to receive this prestigious recognition by the global authority on workplace culture, employee experience, and leadership excellence. We are committed to fostering a supportive and thriving workplace for our employees.