Sr Fiber Splicer (Maintenance)

Position Title – Sr. Fiber Splicer (T4)

Company Summary

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.       

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology. 

Role

The Sr. Fiber Splicer position will splice fiber optic cables in the air, underground, and indoors. The position will need to have attention to detail regarding setting up splice locations, termination points, and general fiber optic construction. The work is typically performed outdoors, but indoor work may also be required.  This position is within Crown Castle's 24 hours/7 days a week Operations team and will be subject to on-call duties.  Weekends and holiday work may also be required.

Responsibilities

• Repair, Restore, Maintain, Install, turn–up, Test and Provision SONET, WDM and Ethernet equipment in an optical fiber network adhering to engineered design.
• Splicing on restoration of fiber cut outages and new construction for a variety of cable types (Loose Tube, Ribbon, Micro, OPGW, etc). Active splicing activity in cables with both dark fiber and lit services.
• Conduct and validate all testing of network equipment to ensure adherence to all Crown Castle Fiber procedures and equipment manufacturer's specifications.
• Work with the Network Operations Center for final acceptance and testing of all repair/restoration of fiber outages, newly installed equipment and rings. Tests to include validation of all provisioning, all alarm monitoring to the NMS (Network Management System), network switch protection, etc.
• Work with Fiber Optic, SONET, Ethernet and SDH related test equipment including OTDR, PMD, Optical Spectrum Analyzer, BER Test Sets, Sniffers.
• Perform site survey of remote locations to ensure quality installation of all racks, equipment power plants, fiber cable, etc. Report all defects to the Operations Manager and /or OSP Project Engineer.
• Label and tag all equipment and cabling according to Network Engineering Diagrams.
• During repair and restoration of a fiber cut outage, must maintain a current cut sheet  of field changes to deliver to Fiber Engineering team for record updates.
• Perform advanced analysis and troubleshooting of problems / issues while assisting the NOC/customer.

• Required participation in on-call rotation schedule for nights and weekends.
• Perform other operational duties and responsibilities as required and assigned.
• Perform both hardware and software updates and/or changes to remote site equipment as necessary.
• Complete and maintain hard copy and/or electronic records of work completed on various assignments. Including, but not limited to, splice diagrams, patch panels, and test results.
• Interface with customers and carriers in support of service delivery and assurance.
• Responsible to train and mentor less skilled or new Splicers.
• Work independently for extended periods of time.
• Respond to Customer Troubles on 24-hour basis.
• Work closely with the NOC, Engineering, Sales at times and customers.

Education/Certifications

• High school diploma or equivalent required.
• Associate degree or equivalent work experience preferred.
• Valid Driver's license required.

Experience/Minimum Requirements

• Five (5)+ years of experience in the Telecom industry in the splicing, installation, maintenance and repair of network and/or Outside Plant Experience.
• Minimum of five (5) years of field experience or military experience in the wireless telephony, SMR, paging or broadcast industries required.
• Prefer prior work experience with base station equipment, NMS, equipment installation and maintenance, low-power broadcast equipment and experience in both the construction, installation, maintenance and repair phases.
• Prefer prior use of Volt/Ohm meter, RF power meter, frequency sweep equipment, spectrum analyzer, fault locating equipment and battery conductance meters.

Other Skills/Abilities

• Excellent organizational/administrative skills.
• Computer skills using Microsoft Office and ability to quickly learn a variety of new tracking and software programs.
• Self-motivated team player.
• Solid written and verbal communications skills.
• Ability to multi-task in a fast-paced environment.
• Customer service orientation with a strong problem-solving approach.
• Strong communication skills.
• Possession or ability to readily obtain a valid driver's license for the type of vehicle or equipment operation (e.g. vehicle with bucket lift) as required for the position.
• Broad grasp of telecommunications including SONET, MPLS, and IP system engineering.
• Ability to work independently, be self-motivated and have equipment installation/maintenance/repair abilities.
• Knowledge of fiber optics termination panels and AC rectifiers are preferred.
• Understanding of a Network Management System, sweep tests, and OTDR (including channelized) tests and data transmission technologies.

Organizational Relationship

Reports to: Supervisor Network Construction

Working Conditions: Will be required to travel to customer and/or project sites with exposure to heavy equipment and environmental conditions over 90% of the time. Works in a normal office setting with no exposure to adverse environmental conditions as little as 10% of the time.  Position requires on call rotation involvement. Ability to use hand tools, climb ladders, pull fiber cables and wires. Splicing work may be performed in a confined splice trailer or other available space.  The work may often be performed near busy city, state or federal streets and highways. Employee may be exposed to noise, dust, dirt, grease, etc. 

Compensation Information: For New York, Colorado, California and Washington residents the hiring range offered for this position is $70,400 - $88,000 annually. In addition to salary, employees are eligible for an annual bonus of up to 15% of annual salary. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees will also receive 18 days of paid time off each year and 12 paid holidays throughout the calendar year.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Operations