Director, People and Culture (Project Management)

Join SoftWriters on our mission to Empower LTC Pharmacy, Save Lives. As the number one provider of long-term care pharmacy software, we take pride in crafting sophisticated solutions that enable pharmacies to deliver exceptional patient care to the most vulnerable population in the U.S. At SoftWriters, we're dedicated to fostering an environment where excellence thrives, earning us a Top Workplace designation in Pittsburgh for five consecutive years.

SoftWriters isn't just a workplace; it's a community where individuals come together to learn, grow, and succeed both personally and professionally. We believe in the power of collaboration, innovation, and unwavering ethical conduct as the cornerstones of our success. If you're passionate about making a meaningful impact and being part of a dynamic team, then SoftWriters is the perfect place for you to thrive. 

Overview:

The ideal candidate will thrive in a highly collaborative environment and will have demonstrated experience with fostering a vibrant workplace culture, enhancing employee engagement, and implementing impactful people strategies. As a player-coach, the Director will lead a variety of strategic and tactical HR projects aimed at enriching the overall employee experience, optimizing talent retention, and streamlining HR technologies and workflows. This dynamic role will report to the VP of People and Culture and will provide motivating leadership and support to a team of 1-3 individuals.

Key Responsibilities and Job Duties:

• Provide leadership support for new-hire onboarding processes in collaboration with the internal recruiter and people leaders.
• Deploy effective performance management and talent process with clear and concise communications, milestones, education, and training for all key stakeholders.
• In collaboration with VP of People and Culture, develop and implement needs-based career and learning development programs leveraging a mix of learning tools and resources.
• Serves as coach and facilitator to ensure growth, development, advancement, and succession.
• Effectively navigates balanced employee relations and provides timely guidance and support to people, leaders, and team members.
• Lead and oversee all aspects of HR operations related to the employee life cycle; Partners with key internal stakeholders to deploy and maintain effective HR systems and operational processes that support organizational needs; Optimize and maintain People Team technologies platforms (i.e., UKG, Lattice) and MS Office programs.
• Ensure the company practices and policies comply with all federal, state, and local employment laws; Assist with maintaining and updating people policies and employee handbook at least twice annually.
• Administer the annual employee engagement survey and after-action process.
• Monitor and analyze People Team metrics and analytics to drive data-driven decision making.

Skills and Competencies:

• Natural culture-ambassador and talent developer
• Demonstrates the highest ethical standards and instills trust in internal and external customers
• Demonstrates effective verbal and written communication, active listening and positive conflict resolution
• Possesses technical proficiency with HR software platforms including HRIS, talent management and ATS
• Demonstrates problem solving and effective critical thinking skills
• Collaborates efficiently and optimizes work processes
• Exhibits self-awareness and situational adaptability
• Drives results while maintaining decision quality
• Effectively navigates ambiguity and complexity
• Possesses strong business acumen

Work Experience:

• 5-10 years of previous experience in the Human Resources field required
• 3-5 years of previous HR leadership experience, preferably at the manager or director level 

Education:

• BA or BS in Business, Human Resources, Psychology, or related field
• Master's degree preferred
• PHR, SPHR, SHRM-CP or SPHR-SCP preferred

 

SoftWriters, Inc. is an equal-opportunity employer. All qualified candidates will receive consideration for employment without regard for race, color, religion, gender, national origin or citizenship status, age, disability, genetic information, or veteran status.

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Human Resources