Branch Support (Project Management)

DH Pace Company, Inc. is currently looking for a Branch Support Rep to join our team in Joplin, MO! Be the point of contact for our Joplin office and manage additional administrative functions for satellite offices in the surrounding areas as necessary! If you enjoy working autonomously, this may be the right fit for you!

Job Responsibilities: 

• Customer Service/Billing/Phones
• Handle internal communication with different sales professionals, process deposits for sales orders, create sales orders
• Resolve monthly unapplied cash reports
• Billing
• Set up material orders for purchasing department
• Processing lien waivers and requests for W-9 and Certificates of Insurance
• Handling office supply and apparel ordering and inventory
• Manage additional administrative functions for satellite offices in the surrounding areas as necessary
• Offer administrative support 
• Other duties may be assigned

Job Requirements: 

• Must have working knowledge of Microsoft Office Word, Excel, and Outlook.
• Must be a fast learner and able to work efficiently in a fast-paced work environment and have the ability to multi-task.
• Must have good time management skills; have strong organizational skills, and attention to detail.
• Prior experience in retail, customer service or administrative positions preferred but not required, we are willing to train!!

Why DH Pace?  

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years!  We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.  

We set the tone for success, reward hard work and put employees first:  

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company paid: Life insurance, short-term disability, & long-term disability
• and more!

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Administration